OmniSupervisorConfigGroup

Represents a public group assigned to the Omni-Channel Supervisor configuration that’s visible to a supervisor user. This object is available in API version 41.0 and later.

Supported Calls

create(), delete(), query(), update(), retrieve()

Special Access Rules

To access this object, Omni-Channel must be enabled.

As of Spring ’20 and later, only authenticated internal and external users can access this object.

Fields

Field	Details
GroupId	Type reference Properties Create, Filter, Group, Nillable, Sort Description The ID of the group that’s made visible to the supervisor user in the Omni-Channel Supervisor configuration.
OmniSupervisorConfigId	Type reference Properties Create, Filter, Group, Sort Description The ID of the Omni-Channel Supervisor configuration.

Omni-Channel Developer Guide

OmniSupervisorConfigGroup

Supported Calls

Special Access Rules

Fields