PresenceUserConfigUser

Represents a configuration that determines the settings that are assigned to a presence user. These user-level configurations override profile-level configurations. This object is available in API version 32.0 and later.

Supported Calls

create(), delete(), query(), update(), retrieve()

Special Access Rules

To access this object, Omni-Channel must be enabled.

As of Spring ’20 and later, only authenticated internal and external users can access this object.

Fields

Field	Details
PresenceUserConfigId	Type reference Properties Create, Filter, Group, Sort Description The ID of the presence configuration.
UserId	Type reference Properties Create, Filter, Group, Sort Description The ID of the user who’s associated with this presence configuration. A user can be associated with only one presence configuration.

Omni-Channel Developer Guide

PresenceUserConfigUser

Supported Calls

Special Access Rules

Fields