Metadata API Developer Guide
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CaseClassificationSettings
In the package manifest, all organization settings metadata types are accessed using the Settings name. See Settings for more details.
File Suffix and Directory Location
CaseClassificationSettings values are stored in the CaseClassification.settings file in the settings folder. The .settings files are different from other named components because there’s only one settings file for each settings component.
Version
CaseClassificationSettings components are available in API version 47.0 through 51.0. In API version 52.0, we renamed CaseClassificationSettings components to EinsteinAgentSettings components to reflect how we consolidated settings for Einstein Case Classification and Einstein Case Wrap-Up.
Fields
| Field Name | Field Type | Description |
|---|---|---|
| caseClassificationRecommendations | boolean | Indicates whether Einstein Case Classification is enabled in your org. The default value is false. |
| reRunAttributeBasedRules | boolean | If true, skills-based routing rules are run after Einstein Case Classification automatically updates field values. The default value is false. |
| runAssignmentRules | boolean | If true, assignment rules are run after Einstein Case Classification automatically updates field values. The default value is false. |
Declarative Metadata Sample Definition
The following is an example of a CaseClassificationSettings component.
1<?xml version="1.0" encoding="UTF-8"?>
2<CaseClassificationSettings xmlns="http://soap.sforce.com/2006/04/metadata">
3 <caseClassificationRecommendations>true</caseClassificationRecommendations>
4 <reRunAttributeBasedRules>true</reRunAttributeBasedRules>
5 <runAssignmentRules>true</runAssignmentRules>
6</CaseClassificationSettings>The following is an example package.xml that references the previous definition.
1<?xml version="1.0" encoding="UTF-8"?>
2<Package xmlns="http://soap.sforce.com/2006/04/metadata">
3 <types>
4 <members>CaseClassification</members>
5 <name>Settings</name>
6 </types>
7 <version>47.0</version>
8</Package>