ISVforce Guide
jSummer '26 (API version 67.0)
Spring '26 (API version 66.0)
Winter '26 (API version 65.0)
Summer '25 (API version 64.0)
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Spring '14 (API version 30.0)
Grow Your AppExchange Business
How Is Revenue Shared in AppExchange Checkout?
Payment Plans in AppExchange Checkout
Payment Methods in AppExchange Checkout
View AppExchange Checkout Receipts
Add or Remove Licenses from an AppExchange Checkout Subscription
Cancel an AppExchange Checkout Subscription
AppExchange Checkout Considerations
Glossary
Newer Version Available
Manage AppExchange Checkout Subscriptions
Handle common customer requests related to Checkout subscriptions, such as viewing
payment history, adding or removing licenses, and canceling subscriptions.
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View AppExchange Checkout Receipts
If a customer requests a receipt for a previous Checkout payment, you can share self-service steps for viewing payment history on AppExchange. -
Add or Remove Licenses from an AppExchange Checkout Subscription
Your customers can add or remove licenses from their Checkout subscriptions on AppExchange. If a customer adds licenses during the current billing period, the additional licenses are available immediately. Checkout charges the customer a prorated amount for their next billing period. If a customer removes licenses, the removal takes effect at the start of their next billing period. Checkout charges the customer for the reduced license count when the removal takes effect. Share these self-service steps for updating their subscription on AppExchange. -
Cancel an AppExchange Checkout Subscription
If a customer wants to end a Checkout subscription, you can share self-service steps for canceling the subscription on AppExchange. The cancellation takes effect at the end of the contract term.