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Support Your AppExchange Customers

After you publish a solution on AppExchange, you’re responsible for the end user support. Even when you’ve built the best solution the world has ever seen, customers need your help from time to time. Learn about the tools that you can use to attend to your customers’ needs, grow your business, and affirm your reputation on AppExchange.

When customers contact Salesforce Customer Support with questions about your solution, we direct them to your AppExchange listing. Make sure the contact information on your listing is accurate and complete.

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