Metadata API Developer Guide
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CaseSubjectParticle
Represents the Social Business Rules custom
format for the Case Subject field on cases created from inbound
social posts.
File Suffix and Directory Location
CaseSubjectParticle components have the suffix .CaseSubjectParticle and are stored in the CaseSubjectParticles folder.
Version
CaseSubjectParticle is available in API version 41.0 and
later.
Fields
| Field Name | Field Type | Description |
|---|---|---|
| index | int | Required. The order in which the custom Case Subject is generated, meaning if the social network is 0 and the social message is 1, then the subject generates as Twitter | Tweet. |
| textField | string | Specifies inbound social content added to Case Subject in case records. |
| type | CaseSubjectParticleType (enumeration of type string) | Required. Specifies the custom Case
Subject format from which inbound social content
appears in case records. Valid values are:
|
Declarative Metadata Sample Definition
This is a sample of a .CaseSubjectParticle file.
1<?xml version="1.0" encoding="UTF-8"?>
2<Package xmlns=http://soap.sforce.com/2006/04/metadata"">
3 <types>
4 <members>*</members>
5 <name>CaseSubjectParticle</name>
6 </types>
7 <version>41.0</version>
8</Package>Wildcard Support in the Manifest File
This metadata type doesn’t support the wildcard character * (asterisk) in the package.xml manifest file. For information about using the manifest file, see Deploying and Retrieving Metadata with the Zip File.