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Service Process Studio Connect APIs
Use the Service Process Studio Connect API to create an extended Case object that
includes custom data about a customer request such as a fee reversal or address
update.
Service Catalog
Create an extended Case object that includes custom data about a customer request such as a fee reversal or address update. To define the custom data, go to the Service Process Studio in Setup, create a Service Process definition, and configure attributes. Specify the Service Process definition and attribute values in the POST request body.