Industries Common Resources Developer Guide

Industries Common Resources
AI Accelerator and Scoring Framework
Action Launcher
Actionable List Members
Actionable Segmentation
Business Rules Engine
Data Processing Engine, Batch Management, and Monitor Workflow Services
Discovery Framework
Decision Table
Decision Explainer
Einstein Relationship Insights
Engagement
Identity Verification
Intelligent Document Reader
Intelligent Form Reader
Interest Tagging
Omnistudio Business APIs
Outreach List
Record Alerts
Sentiment Insights
Service Process Studio
Service Process Studio Metadata Types
Apex Reference
Service Process Studio Invocable Actions
Service Process Studio Connect APIs
Resources
Request Bodies
Response Bodies
Timeline Tooling API Object
Associated Objects
IndustriesSettings
Industries Object Access by Community License
Access Industries Features Deployed Using Managed Packages
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Service Process Studio Connect APIs

Use the Service Process Studio Connect API to create an extended Case object that includes custom data about a customer request such as a fee reversal or address update.