Embedded Service Chat for Web Developer Guide

Embedded Service Chat for Web Developer Guide
Adjust General Parameters
Change the Embedded Chat Window Appearance and Behavior
Customize Embedded Chat
Customize the Channel Menu
Embedded Service Customized Components
Lightning Web Components for Embedded Service
Custom Aura Components
Multiple Components with Lightning Out
Code Snippet Versions
PDF

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Embedded Service Customized Components

Simplify the customization process for Embedded Service using HTML or modern JavaScript with Lightning Web Components. Aura Components are still available but less flexible or try multiple components on your web page with Lightning Out.

This guide explains how to use the Service Chat product. If you're not already using Service Chat, check out Messaging for Web, a newer web chat solution: Messaging for Web Developer Guide.

Note

As of Spring ’19 (API version 45.0), you can build Lightning components using two programming models: the Lightning Web Components model, and the original Aura Components model. Lightning web components are custom HTML elements built using HTML and modern JavaScript. Lightning web components and Aura components can coexist and interoperate on a page.

Note