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Embedded Service Chat for Web Developer Guide

Improve the functionality of your Embedded Service Chat deployment by customizing parameters in the Embedded Service code snippet, adding HTML and JavaScript, or using a Lightning Web Component. See which features are supported for each version of the Embedded Service code snippet.
Embedded Service setup node is available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions

This guide explains how to use the Service Chat product. If you're not already using Service Chat, check out Messaging for Web, a newer web chat solution: Messaging for Web Developer Guide.

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