Salesforce Console Developer Guide

Salesforce Console Developer Guide
Lightning Console API
How are the Classic and Lightning Console APIs Different?
Lightning Console JavaScript API
Lightning Console JavaScript API Syntax
Using Background Utility Items
Using Pop-Out Utilities
Using Events with the Lightning Console JavaScript API
Using Page Context in the Utility Bar API
Using Page References to Open Console Workspace Tabs and Subtabs
Debugging
Methods
Methods for Navigation Items
Methods for Workspace Tabs and Subtabs
Methods for the Utility Bar
Methods for Enhanced Messaging
endChat()
getChatLog()
sendMessage()
setAgentInput()
Methods for Chat
Methods for Omni-Channel
Events
Salesforce Classic API
Other Resources
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Methods for Enhanced Messaging in Lightning Experience

Let customers chat with your agents on your web page using Enhanced Messaging.

Connect with customers in real time using Enhanced Messaging.