ISVforce Guide
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Spring '26 (API version 66.0)
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Release Notes
Use Managed Packages to Develop Your AppExchange Solution
What Is AppExchange?
How Does AppExchange Search Work?
Email Notifications
AppExchange Leads
AppExchange Leads and License Activities
Enable AppExchange Lead Collection
AppExchange Lead Source Codes
Troubleshoot AppExchange Leads
Update the Solution in Your AppExchange Listing
OEM User License Guide
Newer Version Available
Collect AppExchange Leads
You can configure your AppExchange listings to collect leads and deliver them to your
Salesforce org. Specific customer interactions, such as watching your listing’s demo video,
can trigger lead collection.
-
AppExchange Leads
When you enable lead collection for your AppExchange listing and a customer interacts with the listing, AppExchange records a lead. If you enabled Web-to-Lead in your Salesforce org, AppExchange can also deliver the lead to that org. Some Web-to-Lead settings can prevent leads from being delivered to your org. -
AppExchange Leads and License Activities
When you enable lead collection for your AppExchange listing and a customer interacts with your listing, AppExchange records a lead. License records are generated when a customer installs your solution. -
Enable AppExchange Lead Collection
Collect leads when customers interact with your AppExchange listings. -
AppExchange Lead Source Codes
Lead source codes provide information about how the lead was created and can help you determine how to proceed. -
Troubleshoot AppExchange Leads
You enabled lead collection for your AppExchange listing. However, the lead count in your org is different than you expect. Learn how lead routing rules, reCaptcha verification, and other settings determine which leads AppExchange sends to your Salesforce org.