Public Sector Solutions Developer Guide
jNewer Version Available
ConnectApi.EngagementAttendeeCreateInput
| Property | Type | Description | Required or Optional | Available Version |
|---|---|---|---|---|
| customFieldsList | List<ConnectApi.EngagementCustomFieldsInput> | The custom fields and their values for engagement attendees. | Optional | 56.0 |
| endDateTime | String | The date and time when the engagement with the attendee ends. | Optional | 55.0 |
| engagementInteractionId | String | The Engagement Interaction ID related to the attendee. | 55.0 | |
| externalAttendeeId | String | The external user related to the engagement, such as the customer or partner. To avoid an error, either this field or the InternalAttendeeId field must have a value. The value must be an account, contact, or lead. | 55.0 | |
| id | String | The ID field for an EngagementAttendee record. | Required | 55.0 |
| internalAttendeeId | String | The internal user related to the engagement, such as the call center agent. To avoid an error, either this field or the ExternalAttendeeId field must have a value. The value must be a user. | 55.0 | |
| isAuthenticated | Boolean | Indicates whether the initiating attendee of the engagement interaction was authenticated through interactive voice response (IVR) or Web channel (true) or not (false). The default value is false. | 55.0 | |
| isVerified | Boolean | Indicates whether the initiating attendee of the engagement interaction was verified (true) or not (false). The default value is false. | 55.0 | |
| ownerId | String | The Salesforce ID of the person who owns this engagement attendee record. | 55.0 | |
| role | String |
The role of an engagement attendee. The possible values are:
|
56.0 | |
| startDateTime | String | The date and time when the engagement with the attendee starts. | Required | 55.0 |
| verificationTime | String | The time when the attendee was verified for the engagement interaction. | 55.0 |