TrackedCommunication

Stores information request or communication details sent from payer to provider on a member’s authorization request. This object is available in API version 57.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Fields

Field	Details
CommunicatorReferenceId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The account or contact that's sending this communication. This field is a polymorphic relationship field. Relationship Name CommunicatorReference Relationship Type Lookup Refers To Account, Contact, User
ContextReferenceId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The context that's associated with the communication. This field is a polymorphic relationship field. Relationship Name ContextReference Relationship Type Lookup Refers To Account, ClinicalEncounter
LastReferencedDate	Type dateTime Properties Filter, Nillable, Sort Description The most recent date on which a user referenced the record.
LastViewedDate	Type dateTime Properties Filter, Nillable, Sort Description The most recent date on which a user viewed the record.
Name	Type string Properties Create, Filter, Group, idLookup, Sort, Update Description The name of the tracked communication.
OccurrenceEndDateTime	Type dateTime Properties Create, Filter, Nillable, Sort, Update Description The date and time by when the communication is expected to occur.
OccurrenceStartDateTime	Type dateTime Properties Create, Filter, Nillable, Sort, Update Description The date and time from when the communication is expected to occur.
OwnerId	Type reference Properties Create, Defaulted on create, Filter, Group, Sort, Update Description The ID of the user who owns this record. This field is a polymorphic relationship field. Relationship Name Owner Relationship Type Lookup Refers To Group, User
Priority	Type picklist Properties Create, Filter, Group, Nillable, Sort, Update Description Specifies the priority of the communication. Possible values are: `ASAP` `Routine` `Stat` `Urgent`
RequesterReferenceId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The requester of the communication. This field is a polymorphic relationship field. Relationship Name RequesterReference Relationship Type Lookup Refers To Account, Contact, User
Status	Type picklist Properties Create, Filter, Group, Sort, Update Description Specifies the communication status. Possible values are: `Active` `Completed` `Draft` `Entered-in-error` `On-hold` `Revoked` `Unknown`
StatusReason	Type picklist Properties Create, Filter, Group, Nillable, Sort, Update Description The reason for the status of the communication. Possible values are: `Family-Objection` `Invalid-Phone-Number` `Patient-Objection` `Recipient-Unavailable` `System-Error` `Unknown`
SubjectId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The patient for whom the communication is created. This field is a polymorphic relationship field. Relationship Name Subject Relationship Type Lookup Refers To Account, Contact, User
Type	Type picklist Properties Create, Filter, Group, Nillable, Restricted picklist, Sort, Update Description Specifies the type of communication. Possible values are: `COMMUNICATION` `COMMUNICATIONREQUEST`

Associated Objects

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

TrackedCommunicationChangeEvent(API Version 63.0): Change events are available for the object.
TrackedCommunicationFeed: Feed tracking is available for the object.
TrackedCommunicationHistory: History is available for tracked fields of the object.
TrackedCommunicationShare: Sharing is available for the object.

Salesforce Health Cloud Developer Guide

TrackedCommunication

Supported Calls

Fields

Associated Objects