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Data Model
The entity relationship diagrams (ERDs) for standard Salesforce objects in this
section illustrate important relationships between objects. Salesforce ERDs use crow’s foot
notation. The following ERDs are available.
- B2B Commerce and D2C Commerce Objects—includes objects related to operating a B2B or D2C store
- Chatter Feed Objects—includes objects related to feeds
- Content Objects—includes content and libraries and their related objects
- Customer Objects—includes objects related to customer data, such as accounts, contacts, leads, and their related objects.
- Document, Note, and Attachment Objects—includes documents, notes, and attachments and their related objects
- Forecasting Objects—includes objects for Pipeline Forecasting.
- Privacy Consent Management (available on Salesforce Architects)—includes consent, authorization form, and communication subscription objects
- Process Objects—includes approval processes and related objects
- Product & Price Book—includes opportunities, products, and schedules
- Profile and Permission Objects—includes users, profiles, permission sets, and related permission objects
- Record Type Objects—includes record types and business processes and their related objects
- Sales Cloud Overview—includes account teams, opportunity teams, and sharing objects
- Salesforce Knowledge Objects—includes view and vote statistics, article versions, and other related objects
- Service Cloud Support Objects—includes cases and solutions and their related objects
- Task and Event Objects—includes tasks and events and their related objects
- User Email Objects—includes user and user preferred email objects
- User, Sharing, and Permission Objects—includes users, profiles, and roles
- Territory Management 2.0—includes territories and related objects
- WDC Badge and Reward Objects—includes badge and reward objects
Each ERD includes links to the topics that describe the fields in objects related to the diagram. The data model for your custom objects depends on what you create.