VPL-CreateCustomerInteractionTopicInOS

Sample Input

1{
2    "VLocityNoRootNode": {},
3    "interactionId": "a1S4W000006A1aIUAS",
4    "outcome": "Canceled",
5    "process": "Buy Add-On",
6    "reason": "",
7    "subscriptionId": "",
8    "ws": "/lightning/r/vlocity_cmt__CustomerInteraction__c/a1S4W000006A1aIUAS/view"
9}

Sample Output

1{
2  "AccountId": "",
3  "ContactId": "",
4  "interactionId": "a1S4W000006A1aIUAS",
5  "interactionTopicId": "a1R4W000004cw9UUAQ"
6}

Called By

• Flows:

  • Agent console: Customer topic

Calls

• Data Mapper: VPL-CreateInteractionTopic