Connect REST API Developer Guide

Connect REST API Developer Guide
Introduction
Quick Start
Work with Features
Examples
Resources
Chatter Resources
Request Bodies
Response Bodies
Appendices
Action Links Labels
Retired Resources
Commerce Einstein Resources
Commerce Webstore Promotions, Associate Action
Commerce Webstore Promotions, Execute Action
Datacloud Resources
Feed Items Resources
Feeds Resources
Forecasting Resources
Social Engagement Resources
Social Posts Intents, Mass Approval
Social Posts Intents
Social Posts Intents, Delete Social Post
Social Posts Intents, Follow Persona
Social Posts Intents, Hide Social Post
Social Posts Intents, Like Social Post
Social Posts Intents, Recall Publish Approval
Managed Social Accounts
Managed Social Account
Managed Social Account Relationships
Social Persona Intents, Follow
Social Engagement Setup Resources
User Resources
Zones Resources
Retired Request Bodies
Retired Response Bodies
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Social Engagement Resources

Provide social functionality, such as access to managed social accounts and social post intents, for service agents.

Social Studio was retired on November 18, 2024.

Note

Available resources are:

Resource Description
/connect/social-engagement/social-posts/​intents/approval Approve or reject the publishing of a large number of social posts.
/connect/social-engagement/social-posts/​socialPostId/intents Get available intents for a social post.
/connect/social-engagement/social-posts/​socialPostId/intents/approval Recall an approval request to publish a social post.
/connect/social-engagement/social-posts/​socialPostId/intents/deletes/socialAccountId Delete a social post from its social network.
/connect/social-engagement/social-posts/​socialPostId/intents/follow/socialAccountId Follow or stop following a social persona of a social post on its social network.
/connect/social-engagement/social-posts/​socialPostId/intents/hide/socialAccountId Hide or unhide a social post on its social network.
/connect/social-engagement/social-posts/​socialPostId/intents/likes/socialAccountId Like or unlike a social post in its social network.
/connect/social-engagement/managed-social-accounts Get a list of managed social accounts that are in the org and assigned to the user.
/connect/social-engagement/managed-social-accounts/id Get a managed social account that is in the org and assigned to the user.
/connect/social-engagement/managed-social-accounts/id/​relationships/socialPersonaId Get the follow relationship between a managed social account and a social persona.
/connect/social-engagement/social-persona/​socialPersonaId/intents/follow/socialAccountId Follow or stop following a social persona on its social network.