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SvcCatalogItemDef

Represents the entity associated with a specific, individual service available in the Service Catalog.

File Suffix and Directory Location

SvcCatalogItemDef components have the suffix catalogItem and are stored in the svcCatalogItems folder.

Version

SvcCatalogItemDef components are available in API version 53.0 and later.

Fields

Field Name	Description
apiVersion	Field Type double Description The API version in which this catalog item was created. The value for this field updates based on the value of fulfillmentFlow. For catalog items created before version 57.0, the value for this field is `null`. Available in version 57.0 and later.
catalogFilterCriteria	Field Type SvcCatalogItemDefFiltrCrit[] Description The eligibility rule associated with a catalog item. Eligibility rules customize access to catalog items for different audiences, based on the User object. Available in API version 59.0 and later.
categories	Field Type SvcCatalogCategoryItem[] Description A list of catalog categories that contain this catalog item.
dataCategories	Field Type SvcCatalogItemDefDataCategorySelection[] Description A list of data categories for this catalog item. Available in API version 59.0 and later.
description	Field Type string Description Description of the catalog item.
flow	Field Type string Description The screen flow associated with the catalog item. Available in API version 53.0 to 58.0.
fulfillmentFlow	Field Type string Description Name of the related SvcCatalogFulfillmentFlow, which represents the flow associated with a specific catalog item in the Service Catalog. Available in API version 56.0 and later.
image	Field Type string Description The developer name of a content document to be displayed in the Service Catalog for this item.
inputs	Field Type SvcCatalogItemAttribute[] Description Represents attributes of a catalog item version. Available in API version 57.0 and later.
internalNotes	Field Type string Description Intended to describe what the catalog item does and its implementation. That value is meant for other catalog builders.
isAvailableToAllCustomers	Field Type boolean Description Required. Controls catalog item access for internal users. To share with all internal users, set the value to `True`. This value corresponds to the Allow Access for All Users option for Internal Access in the Catalog Item Builder. Available in API version 61.0 and later.
isFeatured	Field Type boolean Description Determines if the catalog item is part of the featured catalog items.
isGuestAccessible	Field Type boolean Description Required. Controls catalog item access for guest users. To share with guests, set the value to True. This value corresponds to Guest Visibility option for External Access in the Catalog Item Builder. Available in API version 61.0 and later.
isProtected	Field Type boolean Description An auto-generated value. This value has no impact.
masterLabel	Field Type string Description Required. The primary label for the catalog item record.
sharedTo	Field Type SharedTo Description Describes how the catalog item is shared across multiple catalog categories. SvcCatalogItemDef only supports sharing with groups.
status	Field Type PublishStatusType (enumeration of type string) Description Required. Displays the publishing status of a catalog item. Values are: `Deprecated` `Draft` `PendingChanges` `Published`

SvcCatalogItemDefFiltrCrit

Represents the association of an eligibility rule with a catalog item. Eligibility rules customize access to catalog items for different audiences, based on the User object. Available in version 59.0 and later.

Field Name	Description
svcCatalogFilterCriteria	Field Type string Description The name of the associated catalogFilerCriteria eligibility filter.

SvcCatalogCategoryItem

Represents the assignment of this service to a category within the Service Catalog.

Field Name	Description
isPrimaryCategory	Field Type boolean Description Determines if the catalog category (svcCatalogCategory) is the primary category for this catalog item. Exactly one category per SvcCatalogItemDef component must set this attribute to true.
sortOrder	Field Type int Description The position of the catalog item relative to other catalog items in the catalog category.
svcCatalogCategory	Field Type string Description Required. The catalog category the catalog item is assigned to.

SvcCatalogItemDefDataCategorySelection

Represents a list of data categories for this catalog item. This subtype is available in API version 59.0 and later.

Field Name	Description
category	Field Type string Description API name of a data category.
categoryGroup	Field Type string Description API Name of a data category group.

SvcCatalogItemAttribute

Represents an attribute of a catalog item version. It can be a static input filled by the catalog builder user or additional questions that end users answer at runtime. Available in API version 57.0 and later.

Field Name	Description
field	Field Type string Description Applicable when the display type is Lookup/Reference.
inputType	Field Type SvcCatalogItemAttrDataType (enumeration of type string) Description Required. Values are: `Attachment` `Checkbox` `Currency` `Date` `Datetime` `DisplayText` `Email` `IPAddress` `Integer` `ListOfAttachment`(available in API version 65.0 and later) `ListOfBoolean` `ListOfDouble` `ListOfInteger` `ListOfMaps` `ListOfString` `Lookup` `Map` `MultilineText` `MultiSelectPicklist`(available in API version 65.0 and later) `Number` `NumericScale` `Password`(available in API version 65.0 and later) `Percentage` `Picklist` `Queue` `RadioButton`(available in API version 65.0 and later) `SingleCheckbox` (available in API version 59.0 and later) `SinglelineText` `Text` `Toggle` (available in API version 59.0 and later) `Url`
inputVariable	Field Type string Description References the input variable to which the attribute value is forwarded.
isRequired	Field Type boolean Description Determines if an answer is required for this question.
label	Field Type string Description A translatable label for rendering the attribute to users.
maxValue	Field Type double Description Applicable when the display type is slider.
minValue	Field Type double Description Applicable when the display type is slider.
name	Field Type string Description Required. Applicable when the display type is Lookup/Reference.
object	Field Type string Description A picklist object’s custom API Name. Applies when inputType is set to `Picklist`.
options	Field Type SvcCatalogItemAttrDetail Description The values attached to an attribute of an item version.
type	Field Type SvcCatalogItemAttrType (enumeration of type string) Description Required. Type of the attribute; used to determine if it's a pre-filled input or questions to ask users. Values are: `FulfillmentInput` `UserQuestion`
value	Field Type string Description Attribute value defined by the catalog builder.

SvcCatalogItemAttrDetail

Represents the details for an attribute of an item version. Used for options displayed in picklist or checkbox groups.

Field Name	Description
isDefault	Field Type boolean Description Required. Marks the attribute detail as the default. Applicable when the input display type is picklist or checkbox.
label	Field Type string Description Required. Picklist option label when the input type is picklist or checkbox.
value	Field Type string Description Attribute value defined by the catalog builder.

Declarative Metadata Sample Definition

The following is an example of a SvcCatalogItemDef component.

1<SvcCatalogItemDef xmlns="http://soap.sforce.com/2006/04/metadata">
2    <apiVersion>57.0</apiVersion>
3    <categories>
4        <isPrimaryCategory>true</isPrimaryCategory>
5        <sortOrder>3</sortOrder>
6        <svcCatalogCategory>Category1</svcCatalogCategory>
7    </categories>
8    <dataCategories>
9        <category>France</category>
10        <categoryGroup>World</categoryGroup>
11    </dataCategories>
12    <masterLabel>Item Draft Update</masterLabel>
13    <description>Item with a Draft state</description>
14    <fulfillmentFlow>TestQuestions</fulfillmentFlow>
15    <isFeatured>false</isFeatured>
16    <isProtected>false</isProtected>
17    <status>Published</status>
18    <inputs>
19        <name>Input1</name>
20        <type>FulfillmentInput</type>
21        <inputVariable>input1</inputVariable>
22        <label>Input Static</label>
23        <inputType>Text</inputType>
24        <isRequired>false</isRequired>
25    </inputs>
26    <inputs>
27        <type>UserQuestion</type>
28        <inputType>Picklist</inputType>
29        <isRequired>false</isRequired>
30        <label>My First Question</label>
31        <name>first_question</name>
32        <options>
33            <label>Option 1</label>
34            <value>option_1</value>
35            <isDefault>true</isDefault>
36        </options>
37        <options>
38            <label>Option 2</label>
39            <value>option_2</value>
40            <isDefault>false</isDefault>
41        </options>
42        <options>
43            <label>Option 3</label>
44            <value>option_3</value>
45            <isDefault>false</isDefault>
46        </options>
47    </inputs>
48</SvcCatalogItemDef>

Wildcard Support in the Manifest File

This metadata type supports the wildcard character * (asterisk) in the package.xml manifest file. For information about using the manifest file, see Deploying and Retrieving Metadata with the Zip File.

Metadata API Developer Guide