Industries Common Resources Developer Guide

Industries Common Resources
AI Accelerator and Scoring Framework
Action Launcher
Actionable List Members
Actionable Segmentation
AI Relationship Research
Business Rules Engine
Collections and Recovery
Context Service
Criteria-Based Search and Filter
Data Processing Engine, Batch Management, and Monitor Workflow Services
Digital Lending
Discovery Framework
Decision Explainer
Einstein Relationship Insights
Einstein Standard Invocable Actions
Engagement
Group Membership and Households
Identity Verification
Intelligent Document Reader
Intelligent Form Reader
Interest Tagging
Omnistudio
Outcome Management Developer Guide
Outreach List
Process Compliance Navigator
Record Alerts
Record Rollup Definitions
Scheduled Reminders
Sentiment Insights
Service Process Studio
Stage Management
Timeline
Unified Catalog
Unified Catalog Business APIs
Salesforce Service Automation CLI Plugin Command Reference
Unified Catalog Apex Reference
ConnectApi Namespace
ServiceAutomationFamily Class
ConnectApi Input Classes
ConnectApi.ServiceRequestInputRepresentation
ConnectApi.ServiceAutomationProductAttributeInputRepresentation
ConnectApi Output Classes
Virtual Calls
Associated Objects
IndustriesSettings
Industries Object Access by Community License
Access Industries Features Deployed Using Managed Packages
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Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

ConnectApi.ServiceRequestInputRepresentation

Input details to manage a service catalog request.
Property Type Description Required or Optional Available Version
productId String ID of the catalog product being requested. Required 63.0
attributes Object Intake attribute values submitted with the service catalog request. Optional 63.0
context Object Contextual data associated with the request. Optional 63.0
businessObjectId String ID of the related business object. Optional 63.0
productAttributes List<ConnectApi.ServiceAutomationProductAttribute​InputRepresentation> List of product attributes stored on the request and created as related items. Optional 64.0
createdFromRecord String ID of the originating record, such as a Case or an Incident. Optional 66.0