Industries Common Resources Developer Guide

Industries Common Resources
AI Accelerator and Scoring Framework
Action Launcher
Actionable List Members
Actionable Segmentation
AI Relationship Research
Business Rules Engine
Collections and Recovery
Context Service
Criteria-Based Search and Filter
Data Processing Engine, Batch Management, and Monitor Workflow Services
Digital Lending
Discovery Framework
Decision Explainer
Einstein Relationship Insights
Einstein Standard Invocable Actions
Engagement
Group Membership and Households
Identity Verification
Intelligent Document Reader
Intelligent Form Reader
Interest Tagging
Omnistudio
Outcome Management Developer Guide
Outreach List
Process Compliance Navigator
Record Alerts
Record Rollup Definitions
Scheduled Reminders
Sentiment Insights
Service Process Studio
Stage Management
Timeline
Unified Catalog
Unified Catalog Business APIs
Resources
Request Bodies
Response Bodies
Salesforce Service Automation CLI Plugin Command Reference
Unified Catalog Apex Reference
Virtual Calls
Associated Objects
IndustriesSettings
Industries Object Access by Community License
Access Industries Features Deployed Using Managed Packages
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Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

Unified Catalog Business APIs

Use Unified Catalog APIs to access catalog data and related business rules used in service automation workflows. These APIs enable client applications to retrieve catalog entities and eligibility rules in a consistent and versioned manner. They are designed to support scalable integrations without requiring catalog-specific logic in consuming systems.

These sections list the available resources.

Resource Description
/connect/service-automation/eligibility-rule (POST) Create and update rules associated with decision tables.
/connect/service-automation/eligibility-rule-metadata (GET) Get metadata details of a decision table based on the provided expression set ID, type, and qualification type.
/connect/service-automation/service-request/service-catalog-request (POST) Create a service catalog request for a specified product and business context.
/connect/service-automation/service-request/service-catalog-request/serviceRequestId (GET) Retrieve a service catalog request by ID, or update the request payload and related attributes.