Public Sector Solutions Developer Guide

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Public Sector Solutions Data Models
Public Sector Solutions Standard Objects
PublicSectrSltn Namespace
Public Sector Solutions APIs
Public Sector Solutions Standard Invocable Actions
Public Sector Solutions Tooling API Objects
Public Sector Solutions Metadata API Types
Public Sector Solutions Associated Objects
StandardValueSet Names and Standard Picklist Fields
Accounting Subledger
Action Launcher
Business Rules Engine
Criteria-Based Search and Filter
Decision Explainer
Discovery Framework
Engagement
Group Membership and Households
Identity Verification
Intelligent Document Reader
Interest Tagging
Interest Tagging Business APIs
Omnistudio Business APIs
Outcome Management Developer Guide
Record Alerts
Record Rollup Definitions
Service Process Studio
Timeline
PDF

Interest Tagging

Tags are words or short phrases that users can associate with Salesforce records to capture customer needs, interests, and opportunities.

When your users have their customer’s interests in mind, they can develop a deeper relationship with their customers during interactions.

Organize Interest Tags into Tag Categories, which let you group similar Interest Tags together to easily create reports and dashboards to show commonalities and opportunities with clients.