Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

Record Alerts APIs

Use the Record Alerts Business APIs to give users a seamless API experience for Record Alerts.
The Record Alerts API allows you to retrieve a list of active record alerts created on the Salesforce object records. As alerts generate, you can perform an action to snooze the alerts for a specified time or dismiss them.

The Record Alert system doesn’t support sending of SMS, email, or push based alerts to users.

Note

Available resources are:

Resource Description
/recordalerts Retrieve a list of active record alerts.
/recordalerts/id/${alertId}/actions Dismiss or snooze an internal record alert.
/recordalerts/externalId/${sourceSystemId}/actions Dismiss or snooze an external record alert.
/recordalerts/batch Retrieve bulk record alerts.
/recordalerts/ids/actions Snooze bulk internal record alerts for a specified time period or dismiss them.
/recordalerts/externalIds/actions Snooze bulk external record alerts for a specified time period or dismiss them.