Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

ClaimItem

Represents claim items (such as collision damage, roadside assistance, rental care) and their coverage details.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Special Access Rules

To access this object on your Public Sector org, Benefit Disbursement must be enabled and you must have the Benefit Disbursement Access permission set or the Benefit Disbursement permission set license.

To access this object on your Experience Cloud site, users need the Benefit Assistance Community Access permission set or the Benefit Assistance for Communities permission set license.

Fields

Field	Details
Category	Type picklist Properties Create, Filter, Group, Nillable, Sort, Update Description Specifies the category of the claim item. Picklist values aren't predefined for this field. Before you create a record, ensure that your Salesforce admin has defined picklist values based on your organization’s requirement.
ClaimId	Type reference Properties Create, Filter, Group, Sort, Update Description Required. The parent claim that includes this claim item. This field is a relationship field. Relationship Name Claim Relationship Type Master-Detail Refers To Claim
ClaimParticipantId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The claim participant associated with the claim item. This field is a relationship field. Relationship Name ClaimParticipant Relationship Type Lookup Refers To ClaimParticipant
CurrentAddress	Type address Properties Filter, Nillable Description The location of the claim item. This is a compound field of type Address and combines these fields: CurrentCity, CurrentCountry, CurrentGeocodeAccuracy, CurrentLatitude, CurrentLongitude, CurrentPostalCode, CurrentState, and CurrentStreet. For more information, see Address Compound Fields.
Description	Type textarea Properties Create, Nillable, Update Description The description of the claim item.
EndDate	Type dateTime Properties Create, Filter, Nillable, Sort, Update Description The timestamp for when the the period associated with the claim item ends.
LastReferencedDate	Type dateTime Properties Filter, Nillable, Sort Description The timestamp for when the current user last viewed a record related to this record.
LastViewedDate	Type dateTime Properties Filter, Nillable, Sort Description The timestamp for when the current user last viewed this record. If this value is null, it’s possible that this record was referenced (LastReferencedDate) and not viewed.
Name	Type string Properties Create, Filter, Group, idLookup, Sort, Update Description Required. Name of the item that’s included in the claim.
Provider	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description Name of the provider. This field is a relationship field. Relationship Name Provider Refers To HealthcareProvider
ProviderId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The ID of the provider. This field is a relationship field. Relationship Name Provider Refers To HealthcareProvider
Quantity	Type double Properties Create, Filter, Nillable, Sort, Update Description Quantity of the product of service represented by the claim item.
StartDate	Type dateTime Properties Create, Filter, Nillable, Sort, Update Description The timestamp for when the the period associated with the claim item starts.
UnitOfMeasureId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The unit of measure of the claim duration. This field is a relationship field. Relationship Name Unit of Measure Refers To Unit of Measure

Associated Objects

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

ClaimItemFeed: Feed tracking is available for the object.
ClaimItemHistory: History is available for tracked fields of the object.

Public Sector Developer Guide

ClaimItem

Supported Calls

Special Access Rules

Fields

Associated Objects