Salesforce Mobile Notifications Implementation Guide

Mobile Notifications Overview
Steps for Implementing Mobile Notifications
Step 1. Developer Registration with Mobile OS Vendors
Step 2. Creating an External Client App
Create an External Client App for Android
Create an External Client App for Apple iOS
Testing Your External Client App Push Configuration
Step 3. Configure Your Mobile SDK App
Step 4. Packaging Components for Customer Organizations
Sending Mobile Notifications
Using the Connect REST API Push Notification Resource (Optional)
PushNotificationPayload Class
Apex Limits Functions for Push Notifications
Push Notification Limits
Debug Log Events
Notifications Resources
Notification Builder Platform Push Payloads
Invocable Actions Custom
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Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

Create an External Client App for Apple iOS

Connected apps creation is restricted as of Spring ‘26. You can continue to use existing connected apps during and after Spring ‘26. However, we recommend using external client apps instead. If you must continue creating connected apps, contact Salesforce Support.

See New connected apps can no longer be created in Spring ‘26 for more details.

Note

To create a connected app, log in to your Salesforce Developer Edition org and perform these steps.

  1. From Setup, in the Quick Find box, enter External Client, and then select External Client Apps Manager.
  2. Either click Edit Settings in the action menu for an existing external client app, or click New External Client App to create a new one.
  3. If you’re creating a new external client app:
    1. Enter a unique name for your connected app. The API name field is auto-filled.
    2. Optionally, fill in other fields, such as a description for your connected app.
    3. Enter a contact email address.
    4. In the OAuth Settings section, select Enable OAuth Settings.
    5. Enter a callback URL.
    6. Select OAuth scopes. At a minimum, select Access and manage your data (api) and Perform requests on your behalf at any time (refresh_token).
  4. Under Push Notification Settings, select Enable Push.
  5. For Mobile Platform, select iOS.
    When you select the iOS option, the dialog expands to show more settings.
    Expanded Settings Dialog
  6. Upload the Signing Key from your Apple developer account.
  7. Enter the Key Identifier from your Apple developer account.
  8. Enter the Team ID from your Apple developer account.
    Authentication Settings, illustrating steps 6-8.

    You can use authentication tokens, push certificates, or both. If a token is provided, Salesforce always uses the token. We also use Application Bundle ID when it's provided. We recommend using Application Bundle ID to avoid problems with your push notification settings.

    Note