Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

Objects for B2B and B2C Referral Programs

Objects form the data model foundation for managing referral program information. Discover which objects are available for B2B and B2C referral programs.

The objects available in your org vary depending on whether you're creating B2B or B2C referral programs.

Object Available in B2B Available in B2C
CommunicationChannelTemplate No Yes
CommunicationChannelType No Yes
ExtendedReward Yes Yes
ExtendedRewardDefinition Yes Yes
InternalOrgUnitCommChannel No Yes
JournalSubType Yes Yes
JournalType Yes Yes
LoyaltyPgmEngmtAttribute Yes Yes
LoyaltyPgmMbrAttributeVal Yes Yes
LoyaltyProgram Yes Yes
LoyaltyProgramMbrPromotion Yes Yes
LoyaltyProgramMember Yes Yes
LoyaltyProgramProcess Yes Yes
LoyaltyProgramProcessRule Yes Yes
LoyaltyProgramWidget No Yes
Promotion Yes Yes
PromotionMarketSegment No Yes
PromotionStage Yes Yes
PromotionStageEmailTemplate No Yes
PromotionStageTemplate Yes Yes
PromotionTemplate Yes Yes
PromStageCommChannelTmpl No Yes
PromTmplExtdRewardDef Yes Yes
Referral Yes Yes
TransactionJournal Yes Yes
Voucher Yes Yes
VoucherDefinition Yes Yes