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Industries Common Resources Developer Guide

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Summer '26 (API version 67.0)

Spring '26 (API version 66.0)

Winter '26 (API version 65.0)

Summer '25 (API version 64.0)

Spring '25 (API version 63.0)

Winter '25 (API version 62.0)

Summer '24 (API version 61.0)

Spring '24 (API version 60.0)

Winter '24 (API version 59.0)

Summer '23 (API version 58.0)

Spring '23 (API version 57.0)

Winter '23 (API version 56.0)

Summer '22 (API version 55.0)

Spring '22 (API version 54.0)

Winter '22 (API version 53.0)

Summer '21 (API version 52.0)

Spring '21 (API version 51.0)

Industries Common Resources

AI Accelerator and Scoring Framework

Action Launcher

Actionable List Members

Actionable Segmentation

Business Rules Engine

Collections and Recovery

Context Service

Criteria-Based Search and Filter

Data Processing Engine, Batch Management, and Monitor Workflow Services

Digital Lending

Discovery Framework

Decision Explainer

Einstein Relationship Insights

Einstein Standard Invocable Actions

Group Membership and Households

Identity Verification

Intelligent Document Reader

Intelligent Form Reader

Interest Tagging

Outcome Management Developer Guide

Process Compliance Navigator

Record Rollup Definitions

Scheduled Reminders

Sentiment Insights

Service Process Studio

Stage Management

Unified Catalog

Virtual Calls Standard Objects

ServiceProviderEvent

VirtualVisitConfig

Associated Objects

IndustriesSettings

Industries Object Access by Community License

Access Industries Features Deployed Using Managed Packages

Industries Common Resources

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Virtual Calls Standard Objects

Virtual Calls Standard Objects

Use these standard objects to configure virtual calls.

ServiceProviderEvent
Represents events generated by third-party service providers as platform events. This object is available in API version 55.0 and later.
VirtualVisitConfig
Represents the configuration of an external video provider. This object is available in API version 54.0 and later.