Request an Extension for a Trialforce Source Org
Trialforce Source Orgs (TSOs) expire after 1 year. To prevent a TSO from expiring, log a
support case to request an extension.
TSOs that are Developer Edition orgs expire if you don’t log in to them at least once
every 180 days. See Salesforce Help: Developer Org Expiration for details.
- Log in to Salesforce Help with the username that you used to register for the Salesforce Partner Community.
- Click Contact Support.
- Click Create a Case.
-
Fill in the required details.
- For Subject, enter Trialforce Source (TSO) Org Extension.
- For Description, note that you’re a Salesforce partner and you’re requesting an extension for an expiring TSO.
- When prompted to select a product, click Pick a different product / topic.
- For Product, select Partner Programs & Benefits.
- For Topic, select Trial Org Extensions.
- Provide the ID of your TSO.
- Select an instance type and severity level.
- Click Create a Case.
We review the case and contact you if we need more information.