ISVforce Guide

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ISVforce Guide: Build and Distribute AppExchange Solutions
Get Ready to Distribute on AppExchange
Use Managed Packages to Develop Your AppExchange Solution
Manage Orgs with Environment Hub
Architectural Considerations for Group and Professional Editions
Security Requirements for AppExchange Partners and Solutions
Pass the AppExchange Security Review
Manage Your AppExchange Listings
Sell on AppExchange with Checkout
Report Orders to Salesforce with the Channel Order App
Provide Free Trials of Your AppExchange Solution
Which Trial Method Is Right for My AppExchange Solution?
Deliver Trials on AppExchange with Trialforce
Trialforce Key Concepts and Relationships
Trialforce Best Practices
Request a Trialforce Management Org
Custom Branding for Trialforce
Create and Manage Trialforce Source Orgs
Create a Trialforce Source Org with Environment Hub
Create a Trialforce Source Org with a Trialforce Management Org
Request an Extension for a Trialforce Source Org
Create a Trialforce Template
Connect a Trialforce Template to the AppExchange Partner Console
Provide Free Trials on Your AppExchange Listing Using a Trialforce Template
Update Your Trialforce Template
Deliver Trials on AppExchange with Test Drives
Provide Free Trials on Your Website
OEM User License Guide
PDF

Request an Extension for a Trialforce Source Org

Trialforce Source Orgs (TSOs) expire after 1 year. To prevent a TSO from expiring, log a support case to request an extension.
TSOs that are Developer Edition orgs expire if you don’t log in to them at least once every 180 days. See Salesforce Help: Developer Org Expiration for details.
  1. Log in to Salesforce Help with the username that you used to register for the Salesforce Partner Community.
  2. Click Contact Support.
  3. Click Create a Case.
  4. Fill in the required details.
    1. For Subject, enter Trialforce Source (TSO) Org Extension.
    2. For Description, note that you’re a Salesforce partner and you’re requesting an extension for an expiring TSO.
    3. When prompted to select a product, click Pick a different product / topic.
    4. For Product, select Partner Programs & Benefits.
    5. For Topic, select Trial Org Extensions.
    6. Provide the ID of your TSO.
    7. Select an instance type and severity level.
  5. Click Create a Case.

We review the case and contact you if we need more information.