Embedded Service Chat SDK for Android Developer Guide

Embedded Service Chat SDK for Android Developer Guide
Release Notes
Service Cloud Setup
SDK Setup
Android Examples
Chat
SDK Customizations
Troubleshooting
Enable Debug Logging for the Android SDK
Can't Connect to Chat
Error Using the Salesforce Mobile SDK with the
Data Protection and Security
Reference Documentation
Additional Resources
PDF

Error Using the Salesforce Mobile SDK with the

If you're trying to build a Service Chat SDK project that explicitly embeds the Salesforce Mobile SDK, exclude these two maven dependencies to prevent conflicts.

When building an app with both SDKs, you may encounter an error such as this error:

1Error: more than one library with package name 'com.salesforce.androidsdk.analytics'

Or this error:

1Duplicate zip entry [classes.jar:com/salesforce/androidsdk/smartstore/app/SmartStoreSDKManager.class]

To solve the problem, exclude the problematic dependencies from your build.gradle file.

1compile('com.salesforce.service:servicesdk:224.2.6')
2{
3    exclude group: 'com.salesforce.mobilesdk', module: 'SmartStore'
4    exclude group: 'com.salesforce.mobilesdk', module: 'SalesforceSDK'
5}