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Connect REST API 開発者ガイド

Connect REST API 開発者ガイド
概要
クイックスタート
機能の操作
例
リソース
リクエストのボディ
レスポンスのボディ
Action Link Definition
Action Link Diagnostic
Action Link Group Definition
Activity Reminder
Activity Reminders Collection
Address
Adjust Order Summary Output
Alternative
Announcement
Announcement Page
Approval Capability
Approval Post Template Field
Approval Social Post Intent
Article Item
Article Recommendations Runtime Metric
Article Recommendations Runtime Metrics
Article Summary
Asset Action Output
Asset Action Source Output
Asset State Period Output
資産の出力
Asset Result Output
Asset File
Associated Actions Capability
Application Context
Async Query
Async Query Collection
利用者
Audience Collection
Audience Criteria Details
Audience Criterion Details
Audience Target
Audience Target Assignment
Authorization Gateway Response Output
Authorization Adjustment Output
Authorization Reversal Gateway Response Output
Authorization Reversal Output
Authorization Output
Available Location Output
Available Territory Slots
Available Territory Slots List
Available Territory Slots Output
Average Distance Result Output
AWS Inbound Network Connection Properties
AWS Outbound Network Connection Properties
Banner Capability
Banner Photo
Batch Result Item
Batch Results
Bookmark Summary
Bookmarks Capability
Call Collaboration Capability
Candidate Answers Status
Canvas Capability
Capacity Response Output
Cart Adjustment Group
Cart Coupon
Cart Coupon Collection
Cart Coupon List
Cart Item
Cart Item Collection
Cart Item Output
Cart Item Price Adjustment
Cart Item Product
Cart Item Promotion Collection
Cart Item Result
Cart Item Without Price
Cart Message
Cart Messages Summary
Cart Messages Visibility Result
Cart Output
Cart Product Attribute
Cart Promotion
Cart Promotion Collection
Cart Summary
Cart to Wishlist Result
Case Comment Capability
Capture Gateway Response Output
Capture Output
Change Item Output
Chatter Activity
Chatter Activity Summary
Chatter Directory
Chatter Influence
Chatter Likes Capability
Chatter Recommendation
Chatter のおすすめ
Chatter Stream
Chatter Stream Collection
Checkout
Checkout Address
Checkout Error
Checkout Order
Checkout Payment
Clean Record Result
Clean Record Result Collection
Clean Rule Data Service
Clean Rule Data Service Collection
Clean Rule Data Service Metrics
Clean Rule Data Service Metrics Collection
Clean Rule Status
Clean Rule Status Collection
ClientInfo
Client-Side Payment Configuration
Close Capability
Comment
Comment Capabilities
Comment Page
Comment Summary
Comments Capability
Commerce Action Result
Commerce Address Collection
Commerce Address
Commerce Einstein Activity Export Job
Commerce Einstein Activity Purge Job
Commerce Einstein Configuration
Commerce Einstein Recommendation Results
Commerce Einstein Status
Commerce Search Index
Commerce Search Index Collection
Community
Community Create
Community Page
Community Publish
Community Summary
Community Template
Community Template Collection
Company Verify Summary
Confirm Held FO Capacity Output
Confirm Held FO Capacity Response Output
Connect Directory
Connectors Call Coaching Status
Connectors Call Coaching User Info
Connectors Voice Call List Result
Connectors Voice Call Result
連絡先情報
Content
Content Capability
Conversation Bulk Upload
Conversation Bulk Uploads
Conversation Bulk Upload Status
Conversation Bulk Upload Statuses
Conversation Detail
会話の入力
Conversation Entries Update
Conversation Entry
Conversation Entry Update
Conversation Participant
Conversation Summary
Conversation Summary Collection
Conversation Unread Count
クーポン
Credential
Credential Value
Create Credit Memo Output
Create Order Payment Summary Output
Custom List Audience Criteria
Custom Recommendation Audience
Custom Recommendation Audience Collection
Custom Recommendation Definition
Custom Recommendation Definition Collection
Customer Data Platform Query Data Output
Customer Data Platform Query Metadata Item
Customer Data Platform Query Metadata Output
Customer Data Platform Query Output
Customer Data Platform Query Output V2
Customer Data Platform Query V2 Row
Customer Data Platform Segment Container Output
Customer Data Platform Segment Dbt Model
Customer Data Platform Segment Dbt Pipeline
Customer Data Platform Segment Output
Dashboard Component Snapshot
Dashboard Component Snapshot Capability
Data Integration Credit
Data Integration Credit Objects
Delete Intent
Delete Intents
Delete Social Post Intent
Delivery Group
Delivery Group Collection
Delivery Method
Digest Job
Direct Message Capability
Direct Message Member Collection
Direct Message Membership Activity
Direct Message Membership Activity Collection
Distance Calculation Output
Distinct Facet Value
Distinct Value Search Facet
Downvote Summary
Duplicate Directory
Duplicate Job
Duplicate Job Collection
Duplicate Job Definition
Duplicate Job Definition Collection
Edit Capability
Email Address
Email Attachment
Email Merge Field
Email Merge Field Collection
Email Message Capability
Emoji
Emoji Collection
Enhanced Link Capability
Engagement Channel Type List Result
Engagement Channel Type Output
Engagement Channel Type Result
資金を非同期で確認の出力
返金を非同期で確認の出力
Entity Label
Environment Hub My Domain Validation
Environment Hub OAuth URL
Environment Hub Sign-up Member Validation
Environment Hub SSO User Mapping Validation
Error Message
Error Response Output
Error with Output
Explanation Details
Explanation Summary
Extension
Extension Definition
Extension Definition Collection
Extensions Capability
外部ログイン情報
External Credential List
External Credential Principal
External File Permission Information
External Managed Account Address Output
External Managed Account Collection Output
External Managed Account Output
Facetable Attribute
Facetable Attributes Collection
Favorite
Favorites Page
Features
Feed
Feed Directory
Feed Directory Item
Feed Element Capabilities
Feed Element Page
Feed Enabled Entity Summary
Feed Entity Is Editable
Feed Entity Not Available Summary
Feed Entity Read Summary
Feed Entity Share Capability
Feed Item
Feed Item Body
Feed Item Preamble Message Body
Feed Item Summary
Feed Modified Info
Feed Poll Choice
Feed Post Summary
Feed Read Summary
Feed Tracked Change
項目値
File Detail
File Preview
File Preview Collection
File Preview URL
File Share Link
File Shares Page
File Summary
File Summary Page
Files Capability
Files Connect Allowed Item Type Collection
Files Connect Field Definition
Files Connect Item Type Detail
Files Connect Item Type Summary
Files Connect Permission
Files Connect Permission Collection
Files Connect Permission Type
Files Connect Provider Type
Files Connect Repository
Files Connect Repository Authentication
Files Connect Repository Collection
Files Connect Repository Features
Find Routes With Fewest Splits Output
OCI を使用した分割が最も少ないルートの検索の出力
Find Routes With Fewest Splits With Inventory Output
Flat Feed
Flat Feed Item
Folder
Folder Item
Folder Item Page
Folder Path
Folder Share Link
Follow Social Persona Intent
Follow Social Persona Intents
Follower Page
Following Counts
Following Page
Forecasting Ancestors
Forecasting Manager
Forecasting Manager Ancestors
Forecasting My Forecasts
Forecasting My Forecasts Collection
Forecasting User
Forecasting User Access
Forecasting User Access Collection
Forecasting User Collection
フォーム
Form Field
Form Fields
Form Submission
Formula Scope
Fulfillment Group Output
Fulfillment Order Cancel Line Items Output
Fulfillment Order Invoice Output
履行注文の出力
Gateway Log Output
Generic Bundle Capability
Generic Feed Element
Get FO Capacity Values Output
Group
Group Chatter Settings
Group Detail
Group Information
Group Member
Group Member Page
Group Membership Request
Group Membership Request Collection
Group Page
Group Record
Group Record Page
Hide Social Post Intent
Hold FO Capacity Output
Hold FO Capacity Response Output
Icon
Image File
Image File Detail
Inbound Network Connection AWS Topologies
Inbound Network Connection Topologies
Influence Thresholds
Interactions Capability
Invalid Parameter
Invite
Invite Collection
Knowledgeable People
Knowledgeable People Collection
Knowledge Article Version
Knowledge Article Version Collection
Lightning Extension Information
Like
Like Intent
Like Intents
Like Message Body
Like Page
Like Social Post Intent
Like Summary
Link Capability
Link Metadata
Link Metadata Collection
List Current Share Collection
リスト共有
List Share Category
List Share Collection
List View Column
List View Definition
List View Object
List View Record
List View Sort
Location Output
Location Capacity Output
Maintenance Information
Managed Content Associations
Managed Content Channel
Managed Content Channel Collection
Managed Content Channel Detail
Managed Content Channel Summary
Managed Content Channel Target Summary
Managed Content Collection Item
Managed Content Collection Items
Managed Content Collection Item Type Summary
Managed Content Date and Time Node Value
Managed Content Date Node Value
Managed Content Delivery Document
Managed Content Delivery Document Collection
Managed Content Delivery Document Summary
Managed Content Document
Managed Content Folder Summary
Managed Content Media Node Value
Managed Content Media Source Node Value
Managed Content Node Type
Managed Content Publish
Managed Content Reference
Managed Content Reference Summary
Managed Content Search Index
Managed Content Search Index Collection
Managed Content Search Result
Managed Content Search Result Collection
Managed Content Search Result Content Type
Managed Content Space
Managed Content Space Folder
Managed Content Space Folder Detail
Managed Content Space Summary
Managed Content Text Node Value
Managed Content Type
Managed Content Type Searchable
Managed Content Type Searchable Collection
Managed Content Type Summary
Managed Content Unpublish
Managed Content User Summary
Managed Content Variant
Managed Content Version
Managed Content Version Collection
Managed Social Account
Managed Social Account Setup
Managed Social Account Setup Authentication
Managed Social Accounts
Managed Social Accounts Setup
Managed Topic
Managed Topic Collection
Media Reference
Media Reference Capability
Mention Completion
Mention Completion Page
Mention Validation
Mention Validations
Message
Message Collection
Message Segment: Entity Link
Message Segment: Field Change
Message Segment: Field Change Name
Message Segment: Field Change Value
Message Segment: Hashtag
Message Segment: Inline Image
Message Segment: Link
Message Segment: Markup Begin
Message Segment: Markup End
Message Segment: Mention
Message Segment: More Changes
Message Segment: Resource Link
Message Segment: Text
Messaging Channel
メッセージングチャネル
Microbatching Error Record Info
Microbatching Error Record Info Collection
Microbatching Error Record Info Request Body
Microbatching Error Resubmission
Microbatching Ingestion Output
Moderation Audit Record Count
Moderation Capability
Moderation Flag Item
Moderation Flags
Moderation Flags Collection
Motif
Multiple FulfillmentOrder Invoices Output
Multiple Fulfillment Order Output
Mute Capability
Mute Summary
指定ログイン情報
Navigation Menu Item
Navigation Menu Item Collection
Network Connection
New User Audience Criteria
Next Best Action Flow Action
Next Best Action Native Recommendation
Next Best Action Parameter
Next Best Action Recommendation
Next Best Action Recommendations
Notification
Notification App Setting
Notification App Settings Collection
Notification Collection
Notification Member
Notification Setting
Notification Settings Collection
Notification Status
OAuth Credential Auth URL
OAuth Provider
OAuth User
OCI Create Reservation Error Output
OCI Create Reservation Output
OCI Create Reservation Single Output
OCI Fulfill Reservation Error Output
OCI Fulfill Reservation Output
OCI Fulfill Reservation Single Output
OCI Future Inventory Output
OCI Get Inventory Availability Output
OCI Inventory Record Output
OCI Location Availability Output
OCI Location Group Availability Output
OCI Publish Location Structure Output
OCI Publish Location Structure Status Output
OCI Release Reservation Error Output
OCI Release Reservation Output
OCI Release Reservation Single Output
OCI Transfer Reservation Error Output
OCI Transfer Reservation Output
OCI Transfer Reservation Single Output
OCI Upload Inventory Availability Output
OCI Upload Inventory Availability Status Output
Orchestration Instance
Orchestration Instance Collection
Orchestration Stage Instance
Orchestration Step Instance
Orchestration Work Item
注文配送グループ概要
Order Item Summary Product
Order Delivery Group Summary Collection
Order Item Summary
Order Item Summary Adjustment Aggregates
Order Item Summary Adjustment Collection
Order Item Summary Adjustment List
Order Item Summary Collection
Order Item Summary Output
Order Shipment
Order Shipment Collection
Order Shipment Item
Order Shipment Item Collection
注文概要
Order Summary Adjustment
Order Summary Adjustment Aggregates
Order Summary Adjustment Aggregates Async Output
Order Summary Adjustment Collection
Order Summary Collection
注文概要の出力
Organization
Origin Capability
Out of Office
Outbound Network Connection AWS Topologies
Outbound Network Connection Topologies
Pardot Business Unit Context Item
Pardot Business Unit Context Output
Payment Authorization Output
Payment Group Output
Payment Method Output
Payment Output
Payment Method Tokenization Gateway Response Output
Payment Method Tokenization Output
Payment Token
Phone Number
Photo
Pin Capability
Pinned Feed Element Collection
Platform Action
Platform Action Group
Poll Capability
Post Auth Output
Post Auth Gateway Response
Preview Cancel Output
Preview Return Output
Price Adjustment Schedule
Price Adjustment Tier
Pricing Result
Pricing Result Line Item
Priming Record
Priming Record Collection
Priming Records Stats
Priming Rule Error
Product Attribute Info
Product Attribute Selection Info
Product Attribute Set
Product Attribute Set Info
Product Attribute Set Summary
Product Attribute Summary
Product Attributes to Product Entry
Product Category
Product Category Detail
Product Category Detail Collection
Product Category Media
Product Category Media Group
Product Category Path
製品詳細
Product Details Output
Product Entitlement
Product Image Output
Product Image Group Output
Product Import
Product Media
Product Media Group
Product Overview
Product Overview Collection
Product Price
Product Price Entry
Product Search Results
Product Search Suggestions Results
商品販売モデル
Product Summary
Product Summary Collection
Product Variant Output
Product Variation Attribute Output
Product Variation Attribute Value Output
Product Variation Info
Promotion (昇進)
プロモーション評価
Promotion Target
Promotion Target Line Item
Purchase Quantity Rule
Question and Answers Capability
Question and Answers Suggestion Collection
Quick Text Preview Body
Quick Text Preview Body Part
Quick Text Runtime Body
Quip Content Document Link
Quip Linked Entity
Quip Related Records
Rank Average Distance Output
Read By
Read By Capability
Read By Collection
Recommendation Object
Recommendation Reaction
Recommendation Reaction Collection
Recommendations Capability
Recommended Object
Record Capability
Record Field
Record Field: Blank
Record Field: Compound
Record Field: Currency
Record Field: Date
Record Field: Percent
Record Field: Picklist
Record Field: Reference
Record Field: Reference with Date
Record Snapshot
Record Snapshot Capability
Record Summary
Record Summary List
Record View
Record View Section
レコードセット検索条件
Recordset Filter Criteria Collection
Reference
Referenced Refund Service Output
Refund Gateway Response Output
Refund Output
Refund Service Output
Related Feed Post
Related Feed Post Collection
Related Question
Release Held FO Capacity Output
Release Held FO Capacity Response Output
Reply Recommendations Metric
Reply Recommendations Metrics
Reply Social Post Intent
Reply Social Post Intents
Repository Directory Entry Collection
Repository File Detail
Repository File Summary
Repository Folder Detail
Repository Folder Item
Repository Folder Items Collection
Repository Folder Summary
Repository Group Summary
Repository Permission Type Collection
Repository User Summary
Reputation
Reputation Level
Request Header
Return Items Output
Return Order Item Split Line Output
Return Order Output
Sale Gateway Response
Sale Output
Scheduled Custom Recommendation
Scheduled Custom Recommendation Collection
範囲
Searchable Attribute
Searchable Attributes Collection
Search Category
Search Product Setting Collection Output
Search Product Setting Output
Search Suggestion
Service Appointment Output
Service Appointment Result
Service Territories List Result
Service Territories Output
Service Territories Result
Session Context
Share Captured Activity Result
Shares
Shifts from Pattern
Shift Pattern Error
Site Search Item
Site Search Result
Social Account
Social Account Relationship
Social Customer Service Configuration
Social Customer Service Message Type Settings
Social Customer Service Provider Settings
Social Post Capability
Social Post Intents
Social Post Mass Approval
Social Post Status
Sort Rule
Sort Rules Collection
Stamp
Status Capability
Store Taxes Info
Strategy Trace
Strategy Trace Node
Submit Cancel Output
Submit Return Output
Subscription
Subscription Page
Supported Emojis
Survey Description Output
Survey Detail Output
Survey Email
Survey Question Output
Survey Question Page Output
Survey NPS Question Output
Survey Selection Question Output
Survey Selection Question Choice Output
Survey Short Text Question Output
Survey Text Question Output
Survey Response Output
Survey Thank You Page Output
Survey URL Buttons Output
Taxes Info
Taxes Info Container
Target
Target Collection
Terms of Service
Time Zone
Topic
Topic Collection
Topic Endorsement
Topic Endorsement Collection
Topic Endorsement Summary
Topic Images
Topic Opt Out
Topic Opt Out Collection
Topic Suggestion
Topic Suggestion Collection
Topic Summary
Topics Capability
Topics People Are Knowledgeable About
Topics People Are Knowledgeable About Collection
Tracked Change Bundle Capability
Tracked Changes Capability
Unauthenticated User
Up Down Vote Capability
Upvote Summary
User Activities Job
User Activity Collection
User Capabilities
User Chatter Settings
User Detail
User Group Detail Collection
User Group Page
User Mission
User Mission Activities Job
User Mission Activity
User Mission Activity Collection
User Mission Activity Status
User Page
User Profile
User Profile Tab
User Reference Collection
User Settings
User Status
User Summary
Verified Capability
Vote
Vote Collection
Wishlist
Wishlist Item
Wishlist Item Collection
Wishlist Summaries
Wishlist Summary
Wishlist to Cart Result
Workspace Permission
Zone
Zone Page
Zone Search Page
Zone Search Result
付録
PDF

Email Message Capability

フィード要素にこの機能がある場合、ケースからのメールメッセージが含まれます。
プロパティ名 型 説明 検索条件グループとバージョン 使用可能なバージョン
attachments Email Attachment[] メールメッセージの添付ファイル。 Big、36.0 36.0
bccAddresses Email Address[] メールメッセージの BCC アドレス。 Small、36.0 36.0
body String メールメッセージの本文。 Big、36.0 36.0
ccAddresses Email Address[] メールメッセージの CC アドレス。 Small、36.0 36.0
direction String メールメッセージの方向。値は次のとおりです。
  • Inbound — 受信メッセージ (顧客が送信)。
  • Outbound — 送信メッセージ (サポートエージェントが顧客に送信)。
 Small、32.0 32.0
emailMessageId String メールメッセージの ID。 Small、32.0 32.0
fromAddress Email Address メールメッセージの送信元アドレス。 Small、36.0 36.0
htmlExpand​EmailThread Integer 前のメールスレッドの開始位置。 Small、47.0 47.0
isRichText Boolean メールメッセージの本文がリッチテキスト形式かどうかを示します。 Small、36.0 36.0
status String ケースのメールメッセージの状況。値は次のとおりです。
  • DraftStatus
  • ForwardedStatus
  • NewStatus
  • ReadStatus
  • RepliedStatus
  • SentStatus
 Small、47.0 47.0
subject String メールメッセージの件名。 Small、32.0 32.0
textBody String メールメッセージの本文。

バージョン 36.0 以降では、body プロパティを使用します。

重要

 Big、32.0 32.0 ～ 35.0
toAddresses Email Address[] メールメッセージの宛先アドレス。 Small、32.0 32.0
totalAttachments Integer メールメッセージの添付ファイルの合計数。 Small、38.0 38.0