Lightning Experience のセールスエンゲージメントメソッド

1sforce.opencti.hvs.onWorkStart({listener: function});
2
3{ // Listener function payload
4  workId: string,            // Id of the current work
5  completeWorkWhen: string,  // 'TaskSaved'
6  attributes: {
7    to: string               // Used to match to click_to_call
8  }
9}

1sforce.opencti.hvs.completeWork({
2  workId: string,          // Id from onWorkStart 
3  attributes: {
4    disposition: string,   // Only needed for task
5    taskId: string,
6    wasConnected: boolean, // Should be added, otherwise defaults to true
7  },
8  callback: function
9});

1sforce.opencti.hvs.onWorkStart({
2    listener: function(payload) {
3        var workId = payload.workId;             // Save the work ID
4        var whenVal = payload.completeWorkWhen;  // Save the completion requirement
5        var toVal = payload.attributes.to;       // Save the number to associate with onClickToDial
6    }
7});

1sforce.opencti.hvs.completeWork({
2  workId: a07B0000006VFHrIAO,      // Id sent via onWorkStart
3  attributes: {
4      disposition: 'Completed',    // Disposition value
5      taskId: '00TR00000032yfVMAQ' // ID of task created
6      wasConnected: true           // Whether the call successfully connected
7  },
8  callback: function() { /* perform cleanup here */ }
9});