EntityMilestone

Each row represents a required step in a customer support process on a work order. The Salesforce user interface uses the term object milestone. This object is available in API version 67.0 and later.

Supported Calls 

describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), update()

Special Access Rules 

This object is available with EAndU Cloud Program Access permission set.

See Also

Fields 

AssignedToId 

  • Type: reference
  • Properties: Filter, Group, Sort
  • Description: The ID of the user or queue assigned that’s associated with the entity milestone.
  • Refers To: User, Queue

ParentEntityId 

  • Type: reference
  • Properties: Filter, Group, Sort
  • Description: The ID of the record—for example, a work order—that contains the milestone. This field is a polymorphic relationship field.
  • Relationship Name: ParentEntity
  • Refers To: ChangeRequest, Incident, IndividualApplication, Problem, WorkOrder