Home Health

The Home Health data model helps you store data for your organization’s home healthcare services. You can store the preferences patients have for their services, the skills your resources possess, the details of each home visit, and so on. The Home Health data model is primarily built over the Salesforce Field Service data model and uses many of its objects.

Required Editions
Available in: Enterprise and Unlimited editions of Health Cloud with the Home Health Add-On

An entity relationship diagram for Home Health.

For more details and a larger image, visit the Data Model Gallery.

To learn more about the Field Service objects used in Home Health, see Field Service Standard Objects.

  • AccountServicePreference

    Represents the preferences an account has for the services they receive. In Home Health, this object represents the preferences that a patient has for the health workers assigned to their visits. This object is available in API version 58.0 and later.

  • CareServiceVisit

    Associates a service request or a referral request (ClinicalServiceRequest) with a visit (ServiceAppointment) that’s part of that service or referral. This object is available in API version 58.0 and later.

  • CareServiceVisitPlan

    Associates a service request with the series of visits that are planned as part of that visit. The series of visits is represented using MaintenancePlan. This object is available in API version 58.0 and later.

  • ClinicalServiceRequest for Home Health

    Represents requests for a procedure or diagnostic service that needs to be planned, proposed, or performed as part of the patient’s healthcare.

  • ClinicalServiceRequestDetail for Home Health

    Associates records from different objects to a clinical service request record to add more information to it. This is a multi-object junction object.

  • CoverageBenefit for Home Health

    Represents the benefits provided to a covered member by a purchaser’s plan.

  • CoverageBenefitItem for Home Health

    Represents a service covered by the insurance plan.

  • MedicationStatement for Home Health

    Represents a record of medication that the patient is currently taking or has taken in the past.

  • OrderSource

    Represents the source details of an order. This object captures the point of origin for an order and the subsequent action, ensuring full traceability for audit purposes and operational visibility across any organizational process. This object is available in API version 67.0 and later.

  • PartyAppointmentRequest

    Represents an appointment request raised by a patient for their home healthcare services. This object is available in API version 61.0 and later.

  • PartySchedulePreference

    Represents the schedule preference that a patient has for their home healthcare visit. This object is available in API version 61.0 and later.

  • PlanBenefit for Home Health

    Represents the standard benefits available under a plan that the purchaser offers to their members.

  • PlanBenefitItem for Home Health

    Represents the details of a benefit available under a purchaser’s plan that is offered to their members.

  • ScheduleBroadcast

    Represents a broadcast of appointments that’s sent to resources of specific service territories. This object is available in API version 60.0 and later.

  • ScheduleBroadcastAppointment

    Represents appointments that schedulers broadcast to resources using a schedule broadcast. This object is available in API version 60.0 and later.

  • ScheduleBroadcastTerritory

    Represent service territories to which a schedule broadcast is sent. This object is available in API version 60.0 and later.

  • ScheduleBrdcstApptResource

    Represents a junction between a Schedule Broadcast Appointment and a Service Resource. This object represents the resources to whom a schedule broadcast is sent. This object is available in API version 60.0 and later.

  • SkillType

    Represents the broader type or category that a skill belongs to. This object is available in API version 58.0 and later.

See Also