OutboundEngagementTmplView

Represents the details of an outbound engagement template. This object is available in API version 65.0 and later.

Supported Calls 

describeSObjects(), query()

Fields 

BusinessArea 

Type: picklist

Properties: Filter, Group, Nillable, Restricted picklist, Sort

Description: Specifies the business area that is the outbound engagement template is for.

Possible values are:

  • LoyaltyProgramsPromotions—Loyalty Programs and Promotions
  • OfferManagement—Loyalty Programs and Promotions

ExternalId 

Type: string

Properties: Filter, Group, Nillable, Sort

Description: The name of the template used to create the outbound engagement.

IconUrl 

Type: url

Properties: Filter, Group, Nillable, Sort

Description: The URL of the of the outbound engagement template icon.

IsCustomTemplate 

Type: boolean

Properties: Defaulted on create, Filter, Group, Sort

Description: Indicates whether this outbound engagement template is a custom template (true) or a prebuilt template (false).

The default value is false.

Purpose 

Type: string

Properties: Filter, Group, Nillable, Sort

Description: The business purpose of the outbound engagement template.

SourcePath 

Type: string

Properties: Filter, Group, Nillable, Sort

Description: The internal source path of the outbound engagement template.

Status 

Type: picklist

Properties: Filter, Group, Nillable, Restricted picklist, Sort

Description: The life cycle status of the outbound engagement template.

Possible values are:

  • Draft
  • Published

TargetName 

Type: string

Properties: Filter, Group, Nillable, Sort

Description: The name of the page that the outbound engagement template is for.

TargetType 

Type: picklist

Properties: Filter, Group, Nillable, Restricted picklist, Sort

Description: The type of page that the outbound engagement template is for.

Possible values are:

  • HomePage
  • Implicit
  • RecordPage

TemplateCategory 

Type: picklist

Properties: Filter, Group, Nillable, Restricted picklist, Sort

Description: The category of the outbound engagement template.

Possible values are:

  • Event
  • Segment

TemplateDescription 

Type: string

Properties: Filter, Group, Nillable, Sort

Description: The description of the outbound engagement template.

TemplateDeveloperName 

Type: string

Properties: Filter, Group, Nillable, Sort

Description: The developer name of the outbound engagement template.

TemplateName 

Type: string

Properties: Filter, Group, idLookup, Nillable, Sort

Description: The name of the outbound engagement template.

TemplateSubcategory 

Type: picklist

Properties: Filter, Group, Nillable, Restricted picklist, Sort

Description: Specifies the subcategory of the outbound engagement template.

Possible values are:

  • OnDemandFlow

TemplateType 

Type: picklist

Properties: Filter, Group, Nillable, Restricted picklist, Sort

Description: Specifies the type of template.

Possible values are:

  • Campaign
  • Flow

UsageType 

Type: picklist

Properties: Filter, Group, Nillable, Restricted picklist, Sort

Description: Specifies the Salesforce product that the outbound engagement template belongs to.

Possible values are:

  • GlobalPromotions—Global Promotions Management
  • LoyaltyManagement
  • OfferManagement
  • ReferralMarketing