To explore your AgentExchange Marketplace Analytics data using Salesforce or another tool, export it. Data is exported in comma-separated value (.csv) format with your global filters applied. You can export all data across all traffic sources, activity types, and lead types. Custom time periods are supported for data from the previous two years. This is relative to the current date.
Export isn’t available for Co-Marketing Insights visualizations.
Note
| User Permissions Needed | |
|---|---|
| To view Marketplace Analytics: | Manage Listings |
Log in to the Salesforce Partner Community.
Click Publishing to navigate to the Partner Console.
Click Home | Analytics.
Select a listing and a time period.
Click Download Files.
When you export the data, Marketplace Analytics creates 6 CSV files. Data filtering by activity metrics, view by time scale, lead types, and traffic sources isn’t available.
| FILE | CONTENTS |
|---|---|
| Activity Sources | A count of all activities grouped by source and activity for all sources for the selected global time period. |
| Activity Source Timeline | Activities for all sources grouped by day for the selected global time period filter. |
| Chat Engagement | All activities of all types, grouped by day and type for the selected global time period. |
| Customer Engagement | All activities grouped by day for the selected global time period. |
| Lead Events | A count of all lead types for the selected global time period. |
| Lead Events Timeline | All lead types grouped by day and lead type for the selected global time period. |
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