Refresh Licenses for a Managed Package

To sync all license records for a package across all subscriber installations, you refresh the license. Refreshing the license can also resolve discrepancies between the number of licenses in a subscriber’s org and the number displayed in the License Management App (LMA). Refreshing is required when you move the LMA to a different org.

For each package, you can refresh licenses only one time per week.

  1. From the LMA, select the Packages tab.

  2. Open the package record.

  3. Click Refresh Licenses. In Lightning Experience, Refresh Licenses is located in the dropdown menu.