Find and Create Records Pre-Chat API Code Sample

Test and preview how to automatically create records when a customer completes a pre-chat form using this code sample.

The following code searches for and creates records when a customer completes a pre-chat form using the following methods:

• findOrCreate.map
• findOrCreate.map.doFind
• findOrCreate.map.isExactMatch
• findOrCreate.map.doCreate
• findOrCreate.saveToTranscript
• findOrCreate.showOnCreate
• findOrCreate.linkToEntity