Introduction to Salesforce Feedback Management

Gather customer feedback and gain deeper insights about your products or services through Surveys. Salesforce Feedback Management (SFM) gives you the tools and developer resources to create engaging, personalized surveys.

The developer resources include Connect REST APIs to build surveys, Apex classes to send survey invitations, and REST APIs to translate surveys. With SFM, you can:

Create surveys with a wide range of question types.
Achieve faster response times with retained application context as users don’t have to switch between multiple applications to complete the survey.
Define survey user experience with your company’s branding and theme.
Translate surveys and get feedback from a global audience.

See Also

Salesforce Help: Salesforce Feedback Management