Get Started with Agentforce and AI Agents

Agentforce is the agent-driven layer of the Salesforce Platform, and it helps you deploy AI agents that work side-by-side with your employees to extend your workforce and serve customers 24/7. The Trust Layer securely connects your data with the power of large language models (LLMs). This guide provides all the information that you need to develop with Agentforce and generative AI.

Bring the power of conversational AI to your business with Agentforce agents. Build a trusted and customizable AI assistant that empowers your users to get more done in Salesforce.

Use these foundational tools to build and run your agents.

  • Agent Script: The language for building agents in Agentforce Builder
  • Agentforce DX: Pro-code tools for Salesforce CLI and VS Code

The Salesforce Platform provides you with some powerful tools to configure and use large language models (LLMs). You can also use Prompt Builder features to create, manage, and use your prompt templates.