Agentforce Examples

This section provides example Agentforce implementations to help you get started building and using agents. Each example includes a full script and explains the main concepts it demonstrates.

ExampleDescription
Custom Apex Retriever for Complex QueriesA custom action built in Apex to search product inventory.
ExampleDescription
Customer SupportAn agent that verifies identity and provides order information.
Enforce Subagent Sequencing With VariablesA step-based interview agent that enforces question order while handling natural conversation.
Ground Your Agent With Updated TerminologyEnsure that your grounded agent understands your organization’s evolving jargon without having to update your information sources.

For more Agent Script examples, see Agent Script Recipes.

Agent Script Recipes