Power Agentforce with Complex Visual Data
Drive informed Agentforce conversations by grounding them in your company’s complex visual data. By integrating Data 360 Intelligent Context and Agentforce, you can make product diagrams, installation guides, and annotated images available to your agent at run time.
This guide covers the entire implementation process, from prerequisite requirements to building your agent, while providing practical examples to illustrate the steps along the way.
In this demo, the fictitious company DIY Storefront uses Data 360’s rich unified profile, unstructured content powered by intelligent context, and Agentforce to activate a fully grounded Agentforce agent that answers technical product questions based on complex visual data.
Structured data alone can’t answer complex, real-world questions. Visual and unstructured content fills that gap.
- Enable Self-Service: Reduce escalations and support costs with installation guides and troubleshooting diagrams.
- Extend Knowledge: Upload new content without rebuilding your data model, no code required.
- Maintain Trust: Centralize knowledge in Agentforce Data Library as a single trusted source and eliminate the risk of hallucinated answers.
- Trusted Context Across Your Agentic Enterprise: By using Intelligent Context, you can make all your enterprise data ready for action without moving it, power workflows, decisions, and analytics with one complete data source, and bring context and insight to your data so Agentforce can put it to work.
Available in: All Editions supported by Data 360, excluding Government Cloud. See Data 360 edition availability.
Learn more about the billing considerations for Intelligent Context.
| Task | User Permissions |
|---|---|
| To upload unstructured files | Data 360 Architect |
| To set up Intelligent Context | Data 360 Architect |
| To configure a retriever | Data 360 Architect and Data Space access |
- Before You Start: Review the prerequisites and prepare your org.
- Step 1: Strategize Your Visual Data Upload: Plan the types, structure, and location of the visual data you want to ingest.
- Step 2: Configure Data 360 and Intelligent Context: Learn how to set up the context and data pipeline.
- Step 3: Build Agentforce Agent: Finalize the setup to activate your grounded agent.