ISVforce Guide
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OEM User License Comparison
Introduction
- OEM Embedded—A full Force.com license with contractual restrictions. Prohibits Create, Read, Update, and Delete on Leads, Opportunities, Products, Cases, Solutions, Campaigns, and Contracts.
- ISV Portal—An Authenticated Website license with basic data sharing options (manual sharing to user and participation in sharing groups is not permitted). User can only log in via Force.com Sites. Best used when projected user volumes will exceed 100,000.
- ISV Portal with Sharing—A Customer Portal Manage Custom license with full sharing capabilities. User can only log in via Force.com Sites. Best used when projected user volumes are under 100,000 and granular security access is required.
End users can’t: develop applications or extend applications by creating additional custom objects, but they can have access to additional applications as long as those applications are sold with an embedded or ISVforce license.
Portal licenses can’t be used to access any other application or functionality except for that of the application with which it was sold.
—Included in license- $—Available as an add-on for an additional fee
- C—Create access to the object
- R—Read access to the object
- U—Update access to the object
- D—Delete access to the object
Object Accessed
| Object Accessed | OEM Embedded | ISV Portal | ISV Portal with Sharing |
|---|---|---|---|
| Accounts | C R U D | CRU | |
| Activities, Tasks | C R U D | ||
| Assets | CRU | ||
| Calendar, Events | C R U D | ||
| Cases | C R U | ||
| Contacts | C R U D | C R U | |
| Content | C R U D | R | |
| Custom Objects | C R U D | C R U D | C R U D |
| Documents | C R U D | R | R |
| Entitlements | C R U | ||
| Ideas | C R | C R | C R |
| Products and Price Books | R | R | |
| Questions and Answers | C R | C R | |
| Solutions | R |
User Features
| User Features | OEM Embedded | ISV Portal | ISV Portal with Sharing |
|---|---|---|---|
| Knowledge | R | ||
| Send Mass Email | |
||
| Mobile (Full) | $ | ||
| Mobile Light | |
||
| Offline | |
||
| Visual Workflow | |
|
|
User Permissions
| User Permissions | OEM Embedded | ISV Portal | ISV Portal with Sharing |
|---|---|---|---|
| Create and Customize Reports | |
||
| Run Reports | |
|
|
| Create and Customize Dashboards | |
||
| View Dashboards* | |
||
| Sharing to Users | |
|
|
| Single Sign-On | |
|
|
| Member of Queues | |
||
| Chatter (Groups, Files, Profiles) | |
||
| Submit Workflow Approvals | |
|
|
| Custom Apps Limit | 10 | N/A | N/A |
| Custom Tabs Limit | 100 | 100 | 100 |
| Custom Objects Limit | 400** | 400 | 400 |
* The running user of a dashboard must be a Force.com or a Force.com One App user to view the dashboard. Dashboards using the Force.com administrator as the running user are not viewable by other Force.com license types.
** The limit of 400 custom objects applies to the primary app offering. Subscribers cannot create their own custom objects.
Storage Limits
| Additional Organization Limits (Added Per User) | OEM Embedded | ISV Portal | ISV Portal with Sharing |
|---|---|---|---|
| Data Storage (MB) | 20 | 0 | 2 |
| File Storage (MB) | 612 | 0 | 0 |
Each OEM Embedded organization receives a minimum of data storage and file storage. It also receives a per-user storage amount multiplied by the number of users if the result is greater than the minimum storage amount. Using data storage as an example, an OEM Embedded organization with 600 users would receive 12,000 MB (12 GB) of data storage, because 20 MB per user multiplied by 600 users is 12,000 MB. A smaller OEM Embedded organization, for example one with 20 users, would receive 1 GB of data storage because 20 MB per user multiplied by 20 users is only 400 MB, which is less than the 1 GB minimum allotted to all OEM Embedded organizations.
| Salesforce Edition | Data Storage Minimum per Organization | File Storage Minimum per Organization | Storage Allocation Per User License |
|---|---|---|---|
| OEM Embedded | 1 GB, plus 5 MB for each Gold Partner license | 11 GB | 20 MB of data storage and 612 MB of file storage |
API Limits
The following table lists the limits for the total API requests (calls) per 24-hour period for an OEM Embedded organization.
Limits are enforced against the aggregate of all API calls made by the organization in a 24 hour period; limits are not on a per-user basis. When an organization exceeds a limit, all users in the organization may be temporarily blocked from making additional calls. Calls will be blocked until usage for the preceding 24 hours drops below the limit.