Live Agent Developer's Guide

About This Guide
Prerequisites
API Versions
Customize Deployments with the Deployment API
Creating Deployments
Logging Deployment Activity with the Deployment API
Customizing Your Chat Window with the Deployment API
Launching a Chat Request with the Deployment API
startChat
startChatWithWindow
Customizing Visitor Details with the Deployment API
Creating Records Automatically with the Deployment API
Customizing Chat Buttons with the Deployment API
Customizing Automated Chat Invitations with the Deployment API
Deployment API Code Sample
Pre-Chat Forms Overview
Accessing Chat Details with the Pre-Chat API
Create Records Automatically with the Pre-Chat API
Customize Chat Windows with Visualforce
Post-Chat Pages Overview
Set Up Direct-to-Agent Chat Routing with the Deployment API
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Launching a Chat Request with the Deployment API

Use the Deployment API to customize how chat requests are launched.

Use the following deployment methods to determine how to launch and route chats when a customer clicks a chat button. You can add either of these methods as additional scripts within the code that’s automatically generated when you create a deployment.