Live Agent Developer's Guide

About This Guide
Prerequisites
API Versions
Customize Deployments with the Deployment API
Creating Deployments
Logging Deployment Activity with the Deployment API
enableLogging
Customizing Your Chat Window with the Deployment API
Launching a Chat Request with the Deployment API
Customizing Visitor Details with the Deployment API
Creating Records Automatically with the Deployment API
Customizing Chat Buttons with the Deployment API
Customizing Automated Chat Invitations with the Deployment API
Deployment API Code Sample
Pre-Chat Forms Overview
Accessing Chat Details with the Pre-Chat API
Create Records Automatically with the Pre-Chat API
Customize Chat Windows with Visualforce
Post-Chat Pages Overview
Set Up Direct-to-Agent Chat Routing with the Deployment API
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Logging Deployment Activity with the Deployment API

Log the activity that occurs in a particular deployment using the Deployment API.

Use the following deployment methods to enable logging on a particular deployment. Logging lets you store information about the activity that occurs within a customer’s Web browser as they chat with an agent through a particular deployment. You can add these methods as an additional script within the code that’s automatically generated when you create a deployment.