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ServicePresenceStatus

Represents a presence status that can be assigned to a service channel. This object is available in API version 32.0 and later.

Supported Calls

create(), delete(), query(), retrieve(), update(), upsert()

Fields

Field Details
DeveloperName
Type
string
Properties
Create, Filter, Group, Sort, Update
Description
The unique name of the object in the API. This name can contain only underscores and alphanumeric characters, and must be unique in your org. It must begin with a letter, not include spaces, not end with an underscore, and not contain two consecutive underscores. In managed packages, this field prevents naming conflicts on package installations. With this field, a developer can change the object’s name in a managed package and the changes are reflected in a subscriber’s organization.

When creating large sets of data, always specify a unique DeveloperName for each record. If no DeveloperName is specified, performance may slow while Salesforce generates one for each record.

Note

Language
Type
picklist
Properties
Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
Description
The language of the presence status.
MasterLabel
Type
string
Properties
Create, Filter, Group, Sort, Update
Description
The label of the presence status.