Salesforce Field Reference Guide
jNewer Version Available
EntitlementTemplate
Represents predefined terms of customer support for a product (Product2). This object is available in API version 18.0 and later.
Fields
| Field Label | API Field Name | Type | Length | Precision | Scale |
|---|---|---|---|---|---|
| Business Hours | BusinessHoursId | reference | 15 | ||
| Cases Per Entitlement | CasesPerEntitlement | int | 9 | 0 | |
| Created By | CreatedById | reference | 15 | ||
| Created Date | CreatedDate | datetime | |||
| Entitlement Process | SlaProcessId | reference | 15 | ||
| Entitlement Template ID | Id | id | 15 | ||
| Entitlement Template Name | Name | string | 120 | ||
| Last Modified By | LastModifiedById | reference | 15 | ||
| Last Modified Date | LastModifiedDate | datetime | |||
| Per Incident | IsPerIncident | boolean | |||
| System Modstamp | SystemModstamp | datetime | |||
| Term (Days) | Term | int | 9 | 0 | |
| Type | Type | picklist | 40 |