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EntitlementTemplate

Represents predefined terms of customer support for a product (Product2).

For more information, see EntitlementTemplate in the Object Reference for Salesforce and Lightning Platform.

Fields

Field Name Field Label Type Digits Length Precision Scale
BusinessHoursId Business Hours ID reference 18
CasesPerEntitlement Cases Per Entitlement int 9
CreatedById Created By ID reference 18
CreatedDate Created Date datetime
Id Entitlement Template ID id 18
IsPerIncident Per Incident boolean
LastModifiedById Last Modified By ID reference 18
LastModifiedDate Last Modified Date datetime
Name Entitlement Template Name string 120
NamespacePrefix Namespace Prefix string 15
SlaProcessId Entitlement Process ID reference 18
SystemModstamp System Modstamp datetime
Term Term (Days) int 9
Type Type picklist 255