Salesforce Security Guide

Salesforce Security Guide
Salesforce Security Basics
Authenticate Users
The Elements of User Authentication
Configure User Authentication
Restrict Where and When Users Can Log In to Salesforce
Set Password Policies
Expire Passwords for All Users
Modify Session Security Settings
Create a Login Flow
Set Up a Login Flow and Connect to Profiles
Login Flow Examples
Set Up Two-Factor Authentication
Set Two-Factor Authentication Login Requirements
Set Two-Factor Authentication Login Requirements and Custom Policies for Single Sign-On, Social Sign-On, and Communities
Set Two-Factor Authentication Login Requirements for API Access
Connect Salesforce Authenticator (Version 2 or Later) to Your Account for Identity Verification
Verify Your Identity with a One-Time Password Generator App or Device
Disconnect Salesforce Authenticator (Version 2 or Later) from a User’s Account
Disconnect a User’s One-Time Password Generator App
Generate a Temporary Identity Verification Code
Expire a Temporary Verification Code
Delegate Two-Factor Authentication Management Tasks
Deploy Third-Party SMS-Based Two-Factor Authentication
Limit the Number of Concurrent Sessions with Login Flows
Give Users Access to Data
Share Objects and Fields
Strengthen Your Data's Security with Shield Platform Encryption
Monitoring Your Organization’s Security
Security Guidelines for Apex and Visualforce Development
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Disconnect Salesforce Authenticator (Version 2 or Later) from a User’s Account

Only one Salesforce Authenticator (version 2 or later) mobile app can be connected to a user’s account at a time. If your user loses access to the app by replacing or losing the mobile device, disconnect the app from the user’s account. As long as the user (or assigned profile) still has the two-factor permission enabled, and no other authenticator method is connected to their account, Salesforce prompts the user to connect a new authenticator method the next time they log in.
Available in: Both Salesforce Classic and Lightning Experience
Available in: All Editions

User Permissions Needed
To disconnect a user’s Salesforce Authenticator app: Manage Two-Factor Authentication in User Interface or the System Administrator profile

These steps are for Salesforce admins (or users with the “Manage Two-Factor Authentication in User Interface” permission) who want to disconnect a user’s Salesforce Authenticator account in an org’s Setup. For example, admins follow these steps when a user loses the device running Salesforce Authenticator. For users who want to disconnect Salesforce Authenticator on their device to switch to a new device or simply remove an unused connection, see the help topic Remove an Account from Salesforce Authenticator (Version 2 or Later).

  1. From Setup, enter Users in the Quick Find box, then select Users.
  2. Click the user’s name.
  3. On the user’s detail page, click Disconnect next to the App Registration: Salesforce Authenticator field.