ConversationEntry

Represents a message or an event in the chat history between an agent and a messaging user.

For more information, see ConversationEntry in the Object Reference for Salesforce and Lightning Platform.

Fields

Field Name	Field Label	Type	Digits	Length
`ActorId`	Actor ID	reference		18
`ActorName`	Actor Name	string		650
`ActorType`	Actor Type	picklist		40
`ClientDuration`	ClientDuration	int	9
`ClientTimestamp`	ClientTimestamp	datetime
`ConversationId`	Conversation ID	reference		18
`CreatedById`	Created By ID	reference		18
`CreatedDate`	Created Date	datetime
`EntryEndTime`	Entry End Time	datetime
`EntryTime`	Entry Start Time	datetime
`EntryTimeMilliSecs`	Entry Time Milli Seconds(last 3 digits)	int	9
`EntryType`	Entry Type	picklist		40
`HasAttachments`	Has Attachments	boolean
`Id`	Conversation Entry ID	id		18
`IsDeleted`	Deleted	boolean
`LastModifiedById`	Last Modified By ID	reference		18
`LastModifiedDate`	Last Modified Date	datetime
`Message`	Message	textarea		131072
`MessageDeliverTime`	Message Deliver Time	datetime
`MessageIdentifier`	Message ID	string		36
`MessageReadTime`	Message Read Time	datetime
`MessageSendTime`	Message Send Time	datetime
`MessageStatus`	Message Status	picklist		40
`MessageStatusCode`	Message Status Code	string		25
`Seq`	Sequence	int	9
`ServerReceivedTimestamp`	ServerReceivedTimestamp	datetime
`SystemModstamp`	System Modstamp	datetime