Case

Represents a case, which is a customer issue or problem.

For more information, see Case in the Object Reference for Salesforce and Lightning Platform.

Fields

Field Name	Field Label	Type	Length
`AccountId`	Account ID	reference	18
`CaseNumber`	Case Number	string	30
`ClosedDate`	Closed Date	datetime
`Comments`	Internal Comments	textarea	4000
`ContactEmail`	Contact Email	email	80
`ContactFax`	Contact Fax	phone	40
`ContactId`	Contact ID	reference	18
`ContactMobile`	Contact Mobile	phone	40
`ContactPhone`	Contact Phone	phone	40
`CreatedById`	Created By ID	reference	18
`CreatedDate`	Created Date	datetime
`Description`	Description	textarea	32000
`Id`	Case ID	id	18
`IsClosed`	Closed	boolean
`IsDeleted`	Deleted	boolean
`IsEscalated`	Escalated	boolean
`LastModifiedById`	Last Modified By ID	reference	18
`LastModifiedDate`	Last Modified Date	datetime
`LastReferencedDate`	Last Referenced Date	datetime
`LastViewedDate`	Last Viewed Date	datetime
`MasterRecordId`	Master Record ID	reference	18
`Origin`	Case Origin	picklist	255
`OwnerId`	Owner ID	reference	18
`ParentId`	Parent Case ID	reference	18
`Priority`	Priority	picklist	255
`Reason`	Case Reason	picklist	255
`Status`	Status	picklist	255
`Subject`	Subject	string	255
`SuppliedCompany`	Company	string	80
`SuppliedEmail`	Email Address	email	80
`SuppliedName`	Name	string	80
`SuppliedPhone`	Phone	string	40
`SystemModstamp`	System Modstamp	datetime
`Type`	Case Type	picklist	255