Chat REST API Developer Guide

Understanding Chat REST Resources
Making Requests with Your Chat API Endpoint
Request Headers
Your Message Long Polling Loop
Using Estimated Wait Time Instead of Queue Position for a Chat Session (Beta)
Chat REST API Resources
Create a Chat Session
Create a Chat Visitor Session
Monitor Chat Activity
ChasitorNotTyping
ChasitorSneakPeek
ChasitorTyping
ChatEnd
ChatMessage
CustomEvent
Messages
Chat REST API Messages Response Objects
AgentDisconnect
AgentNotTyping
AgentTyping
ChasitorSessionData
ChatEnded
ChatEstablished
ChatMessage
ChatRequestFail
ChatRequestSuccess
ChatTransferred
CustomEvent
NewVisitorBreadcrumb
QueueUpdate
MultiNoun
Customize the Chat Visitors’ Experience
Request Bodies for Chat REST API
Response Bodies for Chat REST API
Chat REST API Data Types
Status Codes and Error Responses
PDF

Newer Version Available

This content describes an older version of this product. View Latest

QueueUpdate

Indicates the new position of the chat visitor in the chat queue when the visitor’s position in the queue changes.

Syntax

Available since release
This resource is available in API versions 29.0 and later.
Response body
QueueUpdate response